Returns & Exchanges

At With Jéan, we want you to be completely satisfied with your purchase. If your item isn't quite right, we offer returns for store credit or refunds on full-priced items within 21 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Ensure all items are in their original condition, unworn and unwashed, with all garment tags still attached in their original packaging.

3

Label and Post

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.

4

Processing and Refund

Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund or store credit to be issued.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing